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best i could find , hope it helps , ifnot , try phoning -- http://alt.com/p/help.cgi?contact=1
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Sorry i'm unable to help, wasn't aware of a customer service blog. I do know my mail has been playing up a lot lately. But i had to chuckle when i saw all those viewed profiles and just 3 in your hotlist Glad it's not just me ! Life So Short, The Craft So Long To Learn
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or this , but no guarantees -- http://alt.com/blog/SiteSupport/
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The customer service blog went inactive about nearly two years ago. About a year ago the found of Alt was used as a buffer screen name for complaints, which were never answered or addressed to my knowledge. All that customer servvie blog did, was note complaints and then try to pitch their "improvements", as something members requested. Which was not the case. "One Big Sky Covers Us All Equally"
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I sure wish I could help you. I can hear the frustration.......
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